Hello Chef,

You are eligible for a specific cashback percentage on the amount of cash you spend to speed up in-game activities. The amount of this cashback percentage is determined by your current VIP level. However, if the cashback percentage is less than 0.5, you will not receive cashback. This is because the threshold for receiving cashback is 0.5 cash.

For example, if you have reached VIP Level 10, you will be eligible for 4% back on any cash that you spend on speedups. Consider the scenario where you spent 11 cash to speed up the dish preparation time but received no cashback in return. This is a result of the fact that 4% of 11 cash is 0.44, which is an amount that is lower than 0.5 cash. However, still, if you spend 13 cash to speed up, you will receive cashback because 4% of 13 is 0.50 cash, which is the equivalent of receiving cashback.

You can use the above calculation based on the VIP Level cashback % to see if you are eligible for cashback. If you have any questions, feel free to get in touch with our Player Support team at any time.